Privacy Policy for Aviary Books

Welcome to Aviary Books. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy outlines how Aviary Books collects, uses, discloses, and protects your information when you visit our site, participate in our literary events, or engage with our services.

1. Who We Are

Aviary Books is a book shop located at 376 Bridge Road, Richmond, Melbourne, Victoria, 3121, Australia. Our site serves to showcase our book inventory and promote literary community engagement.

2. Information We Collect

We collect different types of information for various purposes to provide and improve our service to you.

Personal Data

• Contact Information: When you sign up for newsletters, register for events, or make enquiries, we may collect your name, email address, phone number, and postal address.
• Event Registrations: For literary events or author signings, we might collect additional details necessary for your attendance, such as dietary requirements (if applicable) or accessibility needs.
• Communication Data: Records of your correspondence with us, such as emails or contact form submissions.

Usage Data

We may also collect information about how our site is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

3. How We Use Your Information

Aviary Books uses the collected data for various purposes:

• To provide and maintain our site and services.
• To notify you about changes to our services or events.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support and respond to your enquiries.
• To send you newsletters, marketing or promotional materials, event invitations, and other information that may be of interest to you, based on your preferences.
• To monitor the usage of our site and improve its functionality and user experience.
• To detect, prevent, and address technical issues.

4. Legal Basis for Processing Personal Data under GDPR (for EU/EEA users)

If you are from the European Economic Area (EEA), Aviary Books' legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

• We need to perform a contract with you.
• You have given us permission to do so.
• The processing is in our legitimate interests and it's not overridden by your rights.
• For payment processing purposes (though we do not process payments directly on our site for books, this applies to event fees if applicable).
• To comply with the law.

5. Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may employ third-party companies and individuals to facilitate our site ("Service Providers"), to provide the service on our behalf, to perform site-related services or to assist us in analysing how our site is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Legal Requirements: Aviary Books may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation.
  • Protect and defend the rights or property of Aviary Books.
  • Prevent or investigate possible wrongdoing in connection with the site.
  • Protect the personal safety of users of the site or the public.
  • Protect against legal liability.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

6. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Aviary Books relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected] or by mail at 376 Bridge Road, Richmond, Melbourne, Victoria, 3121, Australia.

8. Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our site does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our site, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By mail: 376 Bridge Road, Richmond, Melbourne, Victoria, 3121, Australia
• By phone: +61479119527
• By email: [email protected]